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Frequently asked questions

General Questions
We are a social media marketing company, and we have a wide variety of services across different platforms that our clients can pick and choose from. Once selected, we can create a plan to suit their needs. There are several types of services, such as channel or profile follows, channel subscribers or followers, video views, song plays, etc.
Absolutely. Unlike the other shops, Subme only uses the safest and the most secure methods to deliver followers, likes, etc. to your account. That means that we don’t break any rules and terms. Therefore, your account will always be safe!
No, you can keep your passwords to yourself because our services don’t need a password to influence your accounts. In case you ever receive an email that says it is from us, asking you a password, please report it to us immediately.
We will show you the estimated delivery time when choosing the service. However, this is only a rough and estimated value — in most cases, the services are delivered much faster. In some cases, it may take longer. We always aim for a natural and secure delivery!
Please make sure the following criteria are met before placing an order to secure a successful delivery.

Your account is set to public
You have typed in the correct username or link
You have not changed your username before the order’s completion
The post or account still exists and has not been deleted
The post or account has not been restricted or removed in some countries
Allow the estimated delivery time for completion of your order

For further assistance, please message our support team through the contact form.
You can buy followers from 100-1000000 quantity. If you want to order custom amount. You can contact us
Sometimes Instagram may ban accounts that users mark as spam or fake. This causes your follower counts to drop. It only happens in vary rare occasion. If you experience any followers drop within first 28 days of your purchase, we will offer you a free refill. Just send us a refill request using our contact us page
In regard to changes in the functioning of different services there might be some inconsistencies, so we will be grateful if you will help us to identify the problem, please contact us if you see one and we will try to correct this.
Yes, please contact us for further discussion.
Once you've completed your order, our systems will automatically monitor your account once every 12 to 16 hours hours to check if there is a drop in followers on your acccount. Once we’ve detected a change in followers, we’ll start replenishing your Instagram account with followers you've lost.