Subme

Privacy Policy

Subme.LT (hereinafter – "the Company") values and protects your privacy. Therefore, this Privacy Policy (hereinafter – "the Policy") clearly and unambiguously sets out the principles of information collection and use applied in the Company's activities and on the website http://www.Subme.lt (hereinafter - "the Website"), as well as other information about the Company's provisions and principles for ensuring personal data protection.

The terms "You", "Your" and "visitor" refer to the entity, person, company or organization using our Website or otherwise providing us with personal data. "We" and "our" refer to PRIVACY POLICY, a company established under the laws of the Republic of Lithuania, and its subsidiaries, branches, and representative offices.

We apply this Policy when you visit the Company's website, when you directly provide your data to the Company, when we receive data related to you from state institutions or other sources, and to properly fulfill contractual obligations to which you are a party. This policy also aims to inform you about other personal data processing operations carried out by the Company and the main provisions designed to ensure your privacy.

When processing personal data, we are guided by the requirements of the European Union Data Protection Regulation No. 2016/679, the Law on Legal Protection of Personal Data of the Republic of Lithuania, other related legal acts, and instructions from supervisory authorities.

This Policy is an integral part of our company's Terms of Service, but it does not apply to any third-party websites and applications that you may find through our Website, including those that may be linked to our services. Before clicking on any links, you should review the terms and privacy policies of third-party websites and applications.

Please read this Policy, and if you have any questions, contact us by email at [email protected]. We will consider that all visitors to this Website have carefully read this Policy and agree to its content. If you do not agree with this Policy or any part of it, please do not use our Website.

 1 PERSONAL DATA WE COLLECT AND PROCESS
  • The Company collects and processes the following categories of personal data:

    Login data that you provide to us when creating an account on the Website: Name, Surname, Email, Phone number, Username, Password.
    Basic data, such as: Name, Surname.
    Contact data, Address, Email, Phone number.

    Communication information, i.e., letters, conversations, messages that you provide when communicating with us via customer service email or any other means. We collect and store the content of correspondence and all information that you provide or disclose to us. To answer your query, we may use the information you provided to us via email, chats, purchase history, etc.

    Payment information that you provide when ordering services and/or products on our Website and that allows us to process your payment. We use the services of third parties (payment service providers), so we do not collect or store bank card data ourselves. This information is provided directly to our payment service providers, whose privacy policies contain all information about the collection, storage, and use of personal data. All payment data is stored by Paysera. You can find links to their privacy policies here: https://www.paysera.lt/v2/lt-LT/sutartys/privatumo-politika.

    Data required for providing services: order data, etc. 
 2 LEGAL BASES FOR COLLECTING YOUR PERSONAL DATA
  • The Company may collect your personal data only on the legal grounds for lawful processing specified in legal acts. These include the legal basis for concluding and executing a contract when you enter into a service provision or other contract with the Company, or your обращения to the company on relevant matters, and visiting the Company's Website. The Company's legitimate interests may also be a basis for processing data, for example, when the Company checks solvency, manages, and/or recovers debt. Your consent is another basis on which the Company may process personal data. The Company may also process your personal data to fulfill legal obligations (to comply with regulatory requirements, as well as to provide answers to legitimate requests from state and municipal institutions, etc.) or on other legal grounds for lawful processing established in legal acts.
 3 DATA COLLECTED ON THE COMPANY'S WEBSITE
  • When you visit our Website or contact us through other electronic communication channels, the Company may also automatically collect your personal data.

    Information we collect from third parties. We may transfer and/or collect additional information about you from third parties to improve the services we provide to you. For example, we use the web analytics service "Google Analytics", provided by "Google" LLC, which uses cookies and other tracking technologies to collect data that allows us to improve our products and services. This allows us to monitor and analyze web traffic and user behavior. "Google Analytics" uses the collected data to monitor and analyze website visitor behavior, prepares reports on website activity, and shares them with other "Google" services. "Google" may use the collected data to personalize and individualize advertisements in its advertising network. Personal data collected by Google: cookies and website usage data. For additional information, please visit Google.

    Data collected by cookies. Cookies are small text files that the browser saves on your computer when you visit our Website. We use cookies to improve the Website's performance and facilitate its use.

    We responsibly protect the collected data about the Company's Website visitors from loss, unauthorized use, and alteration. The premises where the collected data are stored are physically protected to prevent access or disposal of data by persons not employed by the Company. In addition, the database storing the data of the Company's portal visitors is protected from unauthorized access via computer networks.

 4 PERSONAL DATA PROCESSING ACTIVITIES
  • To ensure transparency and responsible processing of personal data, we inform you that the Company processes personal data for the following purposes: to fulfill orders placed by the visitor; to identify the visitor; to create an account; to provide services, conclude and execute contracts; to administer the customer database; to respond to visitors' questions, comments or inquiries; to resolve problems related to the implementation, provision, and use of services; to contact clients if the terms of purchased services change; to send invoices and other information related to services and/or goods; By providing your personal data to the Company, you confirm and voluntarily agree that the Company will manage and process your personal data in accordance with this Privacy Policy, applicable laws and other regulatory legal acts.
 5 SPECIAL CATEGORIES OF DATA
  • We do not collect special categories of data, such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data concerning sexual orientation.

    Please do not provide us with special categories of data and contact us using the contact information below if you believe we may have such information. We reserve the right to immediately delete any information that we believe may contain special categories of data.
 6 THIRD-PARTY LINKS
  • This Website may contain links to third-party websites or applications, but we are not responsible for the data collected on such websites and their use. Before clicking on any links, please review the terms and privacy policies of third-party websites and applications.
 7 PERSONAL DATA RETENTION PERIODS
  • Personal data collected by the Company is stored in printed documents and in the Company's information systems. The Company stores your personal data no longer than required by the purposes of data processing or provided for by legal acts, if they establish a longer data retention period.

    Personal data is generally stored as long as you have an active account on our website, unless this data is necessary to implement and protect the Company's legitimate interests. Unnecessary personal data is destroyed.

    If you wish to delete your account and stop data storage, you can do so by sending a request to the Company using the contact details provided below, but please be aware that in such a case, the provision of services to you may be terminated. Please note that even after receiving a request to delete your data, we may retain some of your data when necessary for tax, legal compliance, and audit purposes.

    The Company takes all possible measures to ensure that personal data is processed accurately, fairly, and lawfully, and that it is processed only for specified purposes, strictly adhering to the clear and transparent personal data processing requirements established in legal acts.

 8 YOUR RIGHTS
  • As a visitor to our Website, you have the right to:
    contact the Company with a request to provide information about your personal data processed by the Company, from where and how the personal data is collected, and how the Company processes it. You can submit a request to access your personal data in person, by mail, or by electronic means; contact the Company with a request to correct your personal data and/or suspend the processing operations of such personal data, except for storage, in cases where, after reviewing the personal data, you determine that the data is incorrect, incomplete or inaccurate; contact the Company with a request to delete your personal data when, after reviewing your personal data, you determine that the personal data is processed unlawfully or unfairly, or other grounds established in legal acts exist; object to the processing of your personal data when this data is processed or intended to be processed due to a legitimate interest pursued by the Company or a third party to whom the personal data is provided. demand that you not be subject to automated data processing, including profiling; receive personal data concerning you, which you have provided to the Company, in a structured, commonly used and machine-readable format, and to transmit those data to another data controller, or to have the personal data transmitted directly from the Company to another data controller, where technically feasible (right to data portability). refuse to provide personal data. In this case, you automatically waive your claim regarding the quality of services provided by the Company, as the requested data may be necessary to properly provide the services/goods desired/ordered by the Data Subject. In such a case, the Company has the right to refuse to provide you with services if the provision of these services is related to the receipt of your personal data. For the exercise of your rights or complaints, you can contact the person responsible for personal data protection at the Company by email at [email protected]. You can also contact the State Data Protection Inspectorate, but we encourage you to contact the Company, as we always aim to resolve all issues together with the visitor. When submitting a request, you must confirm your identity in the following ways: 1) if the request is submitted directly to the Company - by presenting an identity document or a copy certified in accordance with the legal acts of the Republic of Lithuania; 2) if the request is submitted by mail or email - by providing data identifying you at the Company; 4) if the request is submitted through a representative - by presenting a copy of an identity document certified in accordance with the legal acts of the Republic of Lithuania, along with a document confirming representation (or a copy of a power of attorney certified in accordance with the legal acts of the Republic of Lithuania). Upon receipt of your written request, the Company shall provide the requested data in writing (including electronic means of communication) no later than within 30 calendar days from the date of receipt of your request, or state the reasons for refusing to fulfill such a request. The 30-day period may be extended by another two months if necessary, taking into account the complexity and number of requests. The Company will inform the person who submitted the request about such an extension within one month of receiving the request, along with the reason for the delay.
 9 PRIVACY POLICY UPDATE
  • Our Policy may be changed depending on changes in circumstances or legal requirements. When the Company updates the Policy, the new version will be published on the website http://www.Subme.lt. In the event of material changes to the Policy, we may contact you by sending an email or informing you in another way.
 10 CONTACT INFORMATION
  • If you have any questions regarding the information provided in this Privacy Policy, please feel free to contact the Company in any way convenient for you:
    [email protected]
    +37063912528