What you can check and what your distributor eventually reports are two separate systems on separate clocks.
The quality of trial services may differ from paid ones — the free trial is there to show you how it works.
Need more, and instantly? Buy Pandora Plays
The figure visible around the track and the numbers that eventually reach you through a distributor are compiled separately and arrive at different times. A sample can only speak to the first. If you are planning to verify it against a statement that lands weeks later, the comparison will not work and the delay is not evidence of anything.
Note the visible figure and the time before ordering, leave the track alone, and check once the following day from a browser where you are not signed in. Compare the two visible numbers and treat that as the answer.
Whether the platform is one where your listeners actually are. That is a question about your audience rather than about delivery, and it is the more important of the two. A demonstration confirms the route and hands the harder question straight back to you.
Short answers to what people ask most before ordering.